Posts Tagged ‘IT-Business parnership’

13th

Okay, fine.  So Gartner predicts that by the year 2017, the CMO’s technology spending will outpace that of the CIO.  What is the issue, really?Teamwork

The last time I checked, the CMO and the CIO work for the same company.  If a football team’s offense puts 70 points on the scoreboard, there may be a lot of excitement about their prolific offense.  However, if the team’s defense allowed 77 points, the game is still chalked up as a loss.  And if that happens too often, there are going to be some changes in the organization.

It works the same in a company.  If we have the best technology and most efficient processes in the world yet no money is coming in the door, we would all eventually lose our jobs when the company closes its doors.   And if we are selling so much that we cannot fulfill the orders or provide acceptable customer service, we know that the whole company will suffer. Read the rest of this entry »

6th

Why is there such an emphasis on the need for IT transformation? 

Think about it.  If everything was poking along at a glacial pace and everyone was satisfied with the results they are achieving through IT, then there likely would not be such a hue and cry for IT to undergo radical changes.

But that is obviously not the case.  Social, mobile, cloud, and big data analytics are combining to create what some have called the perfect storm for disruptive innovation (The Wharton School, University of Pennsylvania, Mack Institute for Innovation Management).  

In his book, Here Comes Everybody (p. 160), author and NYU professor Clay Shirky wrote, “Revolution doesn’t happen when society adopts new technologies – it happens when society adopts new behaviors.”  Is there any doubt that social and mobile technologies are driving new societal behaviors?  And these new behaviors are having a huge effect on many elements of our businesses – marketing, sales, product development, customer service, and yes, even IT.

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30th

“How many of you know of a company where people aren’t real happy with their IT department?”  This question was asked in a room of executives from various businesses.  The response was immediate laughter.  There seemed to be almost unanimous agreement with the one executive who exclaimed, “No one is happy with their IT shop!”Dumb PC

In a commissioned study conducted by Forrester Research on behalf of BMC, 86% of the global business users surveyed reporting losing an average of 18 hours/month due to IT issues (Exploring Business and IT Friction:  Myths and Realities – free registration required).  That’s over 5 weeks a year!  #WOW!  Think about the effect that would have on the company’s bottom line!

 

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